Payment Policy
Last Updated: May 2026
Accepted Payment Methods
The Spoodoire offers a range of secure payment options to make shopping with us as convenient as possible.
We currently accept:
Visa
Mastercard
Maestro
American Express (where supported)
Debit Cards
Credit Cards
PayPal
Stripe
Apple Pay
Google Pay
Klarna (subject to eligibility and Klarna approval)
Available payment methods may vary depending on your device, browser, location, and order value.
Secure Payments
All payments made through our website are processed securely using trusted third-party payment providers.
The Spoodoire does not store or have access to your full payment card details.
Payment information is processed securely by:
Stripe
PayPal
Klarna
These providers use industry-standard encryption and fraud prevention measures to protect your information.
Payment Authorisation
All orders are subject to payment authorisation and security checks.
We reserve the right to:
Refuse transactions that fail security checks.
Request additional verification where necessary.
Cancel orders suspected of fraud or unauthorised activity.
If an order is cancelled following payment, any funds received will be refunded using the original payment method.
Klarna Payments
Where available, Klarna allows eligible customers to spread the cost of purchases or pay later, subject to Klarna's own terms and approval process.
The Spoodoire has no control over Klarna's lending decisions.
Questions regarding Klarna payment plans should be directed to Klarna.
For more information, visit:
Apple Pay and Google Pay
Apple Pay and Google Pay may be available on compatible devices and browsers.
These payment methods are provided through our payment gateway and are subject to the security and authentication requirements of Apple, Google, and your card issuer.
Currency
All prices displayed on our website are shown in Pounds Sterling (£ GBP).
Payments will be processed in GBP.
Customers using international payment cards may be subject to exchange rates or additional charges imposed by their card provider.
Failed or Declined Payments
If your payment is declined, please:
Check your card details are correct.
Ensure sufficient funds are available.
Contact your bank or card provider.
Try an alternative payment method.
The Spoodoire is unable to see the specific reason why a payment has been declined.
Fraud Prevention
To protect our customers and business, we may use fraud prevention and verification systems.
Orders identified as potentially fraudulent may be delayed, cancelled, or require additional verification before dispatch.
Refunds
Approved refunds will be issued to the original payment method used when placing the order.
Refund processing times may vary depending on the payment provider.
Typical processing times are:
Card Payments: 3–10 working days
PayPal: Usually within a few business days
Klarna: Subject to Klarna's processing procedures
Shipping fees may be non-refundable except where required by law or where an error has occurred on our part.
Contact Us
If you have any questions regarding payments, please contact us:
The Spoodoire
Website: https://spoodoire.uk
Email: [email protected]
Contact Form: Available through our website on the left side or through the Chat button bottom right.
